Privacy Policy

1. Information We Collect

We may collect information that you provide directly through this website, along with limited technical information generated when you visit or interact with the site.

• Contact Information: Your name, email address, phone number, preferred contact method, and other information included in an inquiry.
• Consultation Information: General information you choose to share about your concerns, goals, routines, stress, sleep, fatigue, or reason for contacting us.
• Payment and Financing Information: If you use a third-party payment or financing service, that provider will collect and process your information according to its own privacy practices. Neurologic Optimal Wellness® may receive limited information related to the status of a payment or transaction.
• Newsletter Information: Your email address and subscription preferences when you join our mailing list.
• Website Usage Information: Browser type, device information, IP address, referring pages, pages viewed, approximate location, and general interaction data collected through analytics or security tools.
• Cookie Information: Information stored through cookies and similar technologies used for website functionality, analytics, preferences, and embedded services.

2. How We Use Your Information

We may use information collected through the website to operate the site, respond to inquiries, improve services, communicate with visitors, and meet legal or operational obligations.

• Respond to questions and consultation inquiries.
• Communicate about scheduling, services, payment options, or follow-up steps.
• Provide requested information about virtual wellness consultations, organizational wellness, follow-up sessions, or limited mobile services.
• Send newsletter updates when you have subscribed.
• Maintain, secure, and improve website functionality.
• Understand how visitors use the website.
• Prevent misuse, spam, fraud, or technical problems.
• Comply with applicable legal obligations.

3. Forms and Sensitive Information

Website forms are intended for general inquiries and scheduling-related communication. Please do not submit medical records, Social Security numbers, payment card details, emergency information, or other highly sensitive information through these forms.

Our website forms and standard email communications are not intended to serve as HIPAA-secure patient portals or replace direct communication with an appropriate healthcare provider.

Information submitted through the website should not be treated as emergency communication. If you are experiencing a medical emergency or urgent health concern, call 911 or contact an appropriate healthcare provider immediately.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, remember visitor preferences, understand website traffic, maintain security, and improve the visitor experience.

Analytics and embedded services may collect general information about how visitors use the website. You may be able to limit or disable certain cookies through your browser settings. Disabling cookies may affect how some website features function.

5. Third-Party Services

Neurologic Optimal Wellness® may use third-party services to support website operations and provide requested features. These may include:

• Appointment scheduling services
• Website forms
• Email and newsletter services
• Payment or financing providers
• Website analytics services
• Website hosting providers
• Security and spam-prevention tools
• Embedded video platforms
• Social media platforms

When you interact with a third-party service, your information may be handled according to that provider’s privacy policy and terms. Neurologic Optimal Wellness® is not responsible for the privacy practices of third-party websites or services.

6. Data Sharing

We do not sell personal information to advertisers.

We may share limited information with service providers that help operate the website, process communications, support scheduling, host the website, provide analytics, prevent spam, or perform other necessary business functions.

We may also disclose information when required by law, to protect legal rights, or to address security, fraud, or safety concerns.

7. Data Security

We use reasonable administrative and technical measures intended to protect information submitted through the website. However, no website, email transmission, or online storage method can be guaranteed to be completely secure.

8. Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and legal records, resolve disputes, protect the website, or meet applicable obligations.

Retention periods may vary based on the type of information and the purpose for which it was collected.

9. Your Privacy Choices

Depending on your location and applicable law, you may have rights or choices related to personal information.

Possible choices may include:

• Requesting access to information you previously provided.
• Requesting correction of inaccurate information.
• Requesting deletion of certain information, subject to legal and operational exceptions.
• Unsubscribing from marketing emails.
• Adjusting browser cookie settings.
• Contacting us with questions about how information is handled.

These choices may apply depending on applicable law, where required, and subject to legal exceptions.

10. Children’s Privacy

This website and its services are intended for adults and are not directed toward children. Neurologic Optimal Wellness® does not knowingly collect personal information from children without appropriate consent or authorization.

If you believe a child has provided personal information through this website, please contact us so we can review and address the request appropriately.

11. Changes to This Policy

We may update this Privacy Policy as website features, services, legal requirements, or business practices change.

When the policy is updated, the revised effective date will appear near the top of the page.

12. Contact Us

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of information you previously submitted through the website, please contact:

Neurologic Optimal Wellness®
Email: info@neurobrainwellness.com
Website: https://neurobrainwellness.com